Nutro Products Recalls Two
Lines of Their Cat Food
May 21, 2009
Franklin, Tennessee (May 21, 2009) -- Today, Nutro Products
announced a voluntary recall of select varieties of
NUTRO(R) NATURAL CHOICE(R) COMPLETE CARE(R) Dry Cat
Foods and NUTRO(R) MAX(R) Cat Dry Foods with "Best
If Used By Dates" between May 12, 2010 and August
22, 2010. The cat food is being voluntarily recalled
in the United States and ten additional countries. This
recall is due to incorrect levels of zinc and potassium
in our finished product resulting from a production
error by a US-based premix supplier.
Two mineral premixes were affected. One premix contained
excessive levels of zinc and under-supplemented potassium.
The second premix under-supplemented potassium. Both
zinc and potassium are essential nutrients for cats
and are added as nutritional supplements to NUTRO(R)
dry cat food.
This issue was identified during an audit of our documentation
from the supplier. An extensive review confirmed that
only these two premixes were affected. This recall does
not affect any NUTRO(R) dog food products, wet dog or
cat food, or dog and cat treats.
Affected product was distributed to retail customers
in all 50 states, as well as to customers in Canada,
Mexico, Japan, Korea, Thailand, Malaysia, Singapore,
Indonesia, and Israel. We are working with all of our
distributors and retail customers, in both the US and
internationally, to ensure that the recalled products
are not on store shelves. These products should not
be sold or distributed further.
Consumers who have purchased affected product should
immediately discontinue feeding the product to their
cats, and switch to another product with a balanced
nutritional profile. While we have received no consumer
complaints related to this issue, cat owners should
monitor their cat for symptoms, including a reduction
in appetite or refusal of food, weight loss, vomiting
or diarrhea. If your cat is experiencing health issues
or is pregnant, please contact your veterinarian.
Consumers who have purchased product affected by this
voluntary recall should return it to their retailer
for a full refund or exchange for another NUTRO(R) dry
cat food product. Cat owners who have more questions
about the recall should call 1-800-833-5330
between the hours 8:00 AM to 4:30 PM CST.
Remember, this affects only NUTRO CAT food marked with
the dates identified above. For more detailed product
information, visit www.nutroproducts.com
and click on "Recall".
Please direct any questions about the food to the 800#
listed above. |